How long is a typical engagement?
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TBD — the honest range. Diagnose is weeks, Build is months. Give a real number.
Do we need clean data before you start?
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TBD — no. Address the myth head-on. Explain what you actually need from the client to begin.
Will our team be able to operate this after you leave?
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TBD — yes, by design. Describe the handoff — SOPs, training, documentation.
How is CCS different from a management consultancy?
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TBD — they diagnose, we diagnose and build. Explain without trashing the competition.
How is CCS different from a dev shop?
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TBD — they build what you ask for, we figure out what to build. Keep this tight.
Do you work with companies our size?
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TBD — the shape of companies you're a good fit for (revenue / team size / stage).
What does it cost?
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TBD — the honest answer, even if it's 'it depends, here's the range.'
What happens in a first conversation?
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TBD — no pitch deck. 45 minutes, we listen, we show anonymized examples, we tell you if we're a fit.